What is client services?

SF Client Services isn’t something we sell—it’s our mantra and culture. Creating and manufacturing supplements is a journey that spans weeks, months, and even years. That’s why we strive to make your experience both straightforward and enjoyable.

From arranging luxury transport and booking hotels and flights to hosting innovation days for product development, we’re committed to going the extra mile, every step of the way.

Innovation Days

Innovation Days at Supplement Factory are crafted to help established you expand your product lines. During these dedicated sessions, you’ll collaborate closely with our team to explore and develop new product ideas tailored to your brand and the evolving market.

Our in-house marketing experts will present market opportunities identified through trend analysis, offering insights that align with your brand’s growth. With samples of potential new products ready for you to try on the day, we’re here to support you in bringing fresh innovations to your range.

client services phone mockup

Client Portal

Our client portal is designed to streamline project management and enhance collaboration. Through the portal, you can log in to view the status of all their ongoing projects, communicate directly with team members, and receive real-time updates.

This approach simplifies project collaboration, eliminates lengthy email chains, and keeps everyone aligned, ensuring a smoother, more efficient workflow from start to finish.

Luxury Transport

Our luxury transport service ensures that your visits to Supplement Factory are as comfortable as possible. We provide pick-up and drop-off from major transport hubs, including airports and train stations, and arrange smooth transfers between our manufacturing facilities.

With this service, we take care of the details, so you can focus on what truly matters—developing your brand and products with us.

FAQ